‘The Hacker News Frontpage Protects Itself’March 21, 2013 5:07 am
From PG’s What I’ve Learned From Hacker News:
“Or perhaps the frontpage protects itself, by advertising what type of submission is expected.”
If you think about it, that is a solid lesson that is applicable for many, many things. Some examples below:
1. The current employees of your company protect themselves, by advertising the type of people expected to be hired at the company
2. The existing technology, coding and testing standards protect themselves, by advertising the kind of rigor expected in these areas
3. The ethics and morale at the company protect themselves, by advertising what type of activity is expected
4. The current standards of customer service at your company protects itself, by advertising what type of customer service is expected
But the specific lesson that anyone working on a product can pick up is this: build in some mechanisms by which the part of your product that defines the product – can protect itself. It could be a frontpage like Hacker News or it could be something that totally sits in the backend, like for example how fast Google is. Or it could be totally something not related to the product per se (Zappos and customer service, for example) – but ensure that the mechanisms are in place to ensure that the piece that you are essentially known for, can protect itself.
The Hacker News frontpage protects itself. Can your product’s defining element protect itself?